Terms of use of the online shop of SIA “Lauvas tēja”. 1.1 Upon acceptance by the Buyer (reading the Terms and Conditions and stating "I have read and agree to the Terms and Conditions of Use!" ticking the box), these Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the "Terms and Conditions") shall become a legally binding document, setting out the rights and obligations of the Buyer and the Seller, the terms and conditions of purchase and payment, delivery and return of Goods, the liability of the parties and other provisions relating to the purchase and sale of Goods to SIA “Lauvas tēja”. online shop.1.2 The Seller reserves the right to amend these Terms and Conditions of Use at any time. Registered Buyers are not specifically notified of any such revisions or modifications to the Terms and Conditions and it is the Buyer's responsibility to check these Terms and Conditions from time to time for changes. Any revisions to the Terms and Conditions shall apply to orders placed after such revisions have been made.1.3 The right to purchase goods from our online shop is granted to legally capable natural persons; minors between the ages of fourteen and eighteen only with the consent of their parents or guardians, except where they use personally derived income, and legal persons.
Validity of the contract of sale 2.1 The Contract between the Buyer and the Seller shall be deemed to be signed from the moment the Buyer has selected the Goods, placed them in the shopping basket and clicked on the "Confirm Order" link. 2.2 SIA “Lauvas tēja” shall not be responsible for providing additional information to the Buyer in order to obtain its consent to enter into this Agreement. The order will be deemed to be confirmed by SIA “Lauvas tēja” from the moment it is placed. 2.3 Each Purchase and Sale Agreement concluded between the Buyer and the Seller shall be registered and stored in the database of the online shop of SIA "Lauvas tēja".
Buyer's rights 3.1 The Customer shall have the right to purchase goods from the online shop of SIA "Lauvas tēja" in accordance with the procedure set out in these Terms and Conditions and in the online shop. 3.2 The Buyer has the right to withdraw from the contract of sale and purchase of goods with the online store SIA "Lauvas tēja" by informing the Seller in writing (via e-mail, indicating the order number) or by returning the part of the goods purchased under the contract within the period specified therein. 3.3 The Buyer cannot exercise the right of withdrawal to return the goods in the following cases: 3.3.1. if an audio or video recording or a computer program has been purchased and its packaging opened; 3.3.2. where newspapers, periodicals, books and magazines are supplied; 3.3.3. if the returned goods have been adapted to the Buyer's personal needs or in accordance with the Buyer's instructions; 3.3.4. in the case of the supply of foodstuffs, beverages and other goods of immediate consumption; 3.3.5. if the items purchased are irreplaceable, or by their nature cannot be returned, or are perishable and expendable; 3.3.6. in other cases where the Purchase and Sale Agreement cannot be withdrawn from in accordance with the laws of the Republic of Latvia. 3.4 The Buyer may only exercise its lawful right of return if the Goods and their packaging are not damaged and their appearance is not altered and they have not been used. The Buyer's rights referred to in Clause 3.3 shall be exercised in accordance with the Cabinet of Ministers Regulation No 207 "Distance contract rules".
Buyer's obligations 4.1 The Buyer shall accept the Goods in accordance with the procedure set out herein and shall pay the agreed amount for the Goods. 4.2 In the event of any change to the details provided on the Buyer Registration Form, the Buyer shall promptly update such details. 4.3 The Buyer shall not disclose its registration data to third parties. In the event that the Buyer loses his/her registration data, he/she shall inform the Seller via the "Contact" button without delay, indicating the method of contact. 4.4 When using the online store SIA “Lauvas tēja”, the Buyer is obliged to comply with these Terms and to act in accordance with the laws of the Republic of Latvia. 4.5 In the event that the Buyer refuses to accept delivery of the Goods without good reason, he/she shall be liable to pay for the delivery of the Goods.
Seller's rights 5.1 In the event that the Buyer attempts to interfere with the stability of the online shop or poses a security threat or breaches its obligations, the Seller shall have the right to immediately and without any notice limit or terminate the Buyer's ability to use the online shop, or in exceptional cases cancel the Buyer's registration. 5.2 The Terms and Conditions of Use provide that in the event of important circumstances, the Seller has the right to temporarily or permanently suspend the operation of the Online Shop without prior notice to the Buyer. 5.3 The Seller shall have the right to cancel the Buyer's order without prior notice if the Buyer fails to pay for the Goods within 2 (two) working days where the chosen payment method is not cash. 5.4 If the Buyer chooses to pay in cash at the time of delivery, the Seller shall contact the Buyer by the telephone number provided, as well as in cases where the information provided in the order is not clear. In such case, the delivery period will start from the date of contact with the Buyer. The Seller shall have the right to cancel the order without prior notice if the Seller fails to contact the Buyer within 2 (two) working days. 5.5 In all cases, SIA “Lauvas tēja”. has the right not to conclude a Purchase and Sale Agreement with a specific Customer who has placed an order, including but not limited to cases where the Customer refuses the Purchase and Sale Agreement and has returned the goods 2 or more times in the last 9 months. 5.6 SIA “Lauvas tēja”. shall have the right to conclude a Sale and Purchase Agreement in the event that there are no Contract Goods in stock, as well as in the event that the Agreement is concluded by a person who, in accordance with these Terms and Conditions, does not have such right.
Seller's obligations 6.1 The Seller is obliged to provide the Buyer with the possibility of using the services offered by the online shop SIA “Lauvas tēja”. in accordance with the terms and conditions specified in these Terms and the online shop. 6.2 The Seller shall deliver the Goods to the address specified by the Buyer and in accordance with these Conditions. 6.3 In the event that the Seller is unable to deliver the goods ordered by the Buyer for material reasons, the Seller shall offer analogous or as similar goods as possible. If the Buyer refuses to accept analogue or similar goods, the Seller shall refund the amount paid by the Buyer within 3 (three) working days in case of prepayment. 6.4 The Seller respects the Buyer's right to privacy in relation to the personal data provided in the online shop registration form, except in the cases provided for by the laws of the Republic of Latvia.
Prices, payment arrangements and conditions 7.1 The prices in the online shop and in the completed order are quoted in euros including VAT. The Terms and Conditions of Use of the online shop of SIA “Lauvas tēja”. stipulate that SIA “Lauvas tēja”. reserves the right to make price adjustments in the event of changes in taxes or the Euro (EUR) exchange rate, as well as in cases where price adjustments have been made by the manufacturer/supplier. 7.2 The Buyer shall make payment in one of the following ways: 7.2.1. by bank transfer - advance payment when the Buyer prints the order and goes to the nearest bank or uses the Internet banking system to make a payment to one of the bank accounts of SIA "Lauvas tēja". 7.2.2. cash on delivery - the Buyer shall pay for the Goods at the time of delivery (acceptance - handover). 7.3 The Buyer shall pay immediately upon payment in the manner set out in clause 7.2.1. In the cases indicated, the goods will be prepared for delivery and the delivery period will commence upon receipt of payment into the account.
Delivery of goods 8.1 The Goods shall be delivered by the Seller or its authorised representative. 8.2 The Seller shall deliver the Goods to the Buyer in accordance with the terms set out in the descriptions of the Goods. These conditions shall not apply if the goods required are not available in the Seller's stock and the Buyer has been informed of the unavailability of the goods. Furthermore, in exceptional cases of force majeure, the Buyer agrees to late delivery. 8.3 When ordering the Goods, the Buyer is obliged to specify the exact delivery address. 8.4 The Buyer shall accept the Goods in person. In the event that the Buyer is unable to accept the goods in person and the goods are delivered to another person at the address provided and all other details provided by the Buyer are complied with, the Buyer shall not accept any claim for delivery of the goods to the wrong person. 8.5 At the time of delivery, the Buyer shall inspect the contents of the package with the Seller or its authorised representative. As soon as the Buyer signs the invoice (delivery note) or other document of acceptance and delivery of the Package, the Package shall be deemed to have been delivered in good condition. 8.6 Delivery charges and delivery details are set out in the online shop under Delivery Terms. 8.7 In the event that the Buyer withdraws from the Sale and Purchase Agreement in accordance with these Conditions, he/she shall be liable for all direct costs associated with the return of the Goods to the Seller. The amount of such expenses shall be deducted from the amount of the payment for the goods to be returned to the Buyer. 8.8 In the event that the ordered goods cannot be delivered in one packet, SIA “Lauvas tēja”. reserves the right to deliver them in more than one packet. 8.9 In all cases, the Seller shall be exempt from liability for breach of the delivery terms if the goods are not delivered to the Buyer or are delivered late due to circumstances beyond the control of the Buyer or the Seller.
Guarantee of quality and expiry date 9.1 The Seller shall not be liable for any differences in colour, shape or other parameters of the goods in the online shop from the actual colour, shape or size due to the characteristics of the monitor used by the Buyer. 9.2 The Seller shall market the Goods to the Buyer in such a way as to enable the Buyer to use the Goods before their expiry date.
Return and exchange of goods 10.1 The terms and conditions of use of the online shop of SIA "Lauvas tēja" provide that the return and exchange of goods is carried out in accordance with the "Consumer Rights Protection Act" 10.2 The Buyer may exercise its right of return and exchange within 14 (fourteen) days of receipt of the Goods, after notifying the Seller in the manner set out in clause 3.2. 10.3 The Product must be returned in its original and clean packaging. The Buyer must not damage the product and its original saleable appearance (undamaged labels and protective film, etc.) (this paragraph will not apply to goods returned due to quality problems), in the complete set received from the Seller, provide proof of purchase and warranty receipt (if any). 10.4 The Buyer may return the goods to 25-79 Dzelzavas Street, Riga, LV-1084, on working days, between 9:00 and 16:00, or send them by courier. In case the goods are returned using the right specified in Clause 3.2, the Buyer shall pay for their return. In the event that the wrong product and/or a product of poor quality is returned, the Seller will accept such goods and replace them with analogous correct products. In the event that the Seller does not have analogous replacement goods, it will reimburse the Buyer for the returned goods. 10.5 The Seller shall have the right not to accept the goods returned by the Buyer if the Buyer fails to comply with the return procedure set out in this clause.
Responsibility 11.1 The Purchaser is solely responsible for the accuracy of the information provided on the Registration Form. In the event that the Buyer has provided inaccurate data on the Registration Form, the Seller shall not be liable for the consequences thereof. 11.2 The Buyer is responsible for all activities that take place through the Online Shop. 11.3 The Buyer is responsible for the disclosure of its registration data to third parties. In the event that a third party uses the services of SIA "Lauvas tēja" using the Buyer's registration data, the Seller will consider such person as the Buyer. 11.4 The Seller shall be indemnified against any liability which may arise in the event that the Buyer fails to read these Conditions despite the Seller's recommendations and the Buyer's obligations to do so, although he/she shall be given the opportunity to do so. 11.5 In the event that the Online Shop contains links to the websites of other companies, organisations or persons, the Seller is not responsible for the information contained therein or their operation. The Seller does not control such web pages and is not a representative of such companies and persons. 11.6 The Terms and Conditions of Use shall provide that in the event of damages, the party at fault shall indemnify the other party for all direct damages.
Coupons 12.1 A coupon is a combination of letters and/or numbers that can be used to obtain discounts on a purchase or delivery of an order when shopping at lauvasteja.lv 12.2 Vouchers can be received from SIA "Lauvas tēja" by e-mail, SMS or social networks. 12.3 The voucher code must be entered in the Voucher Code section of the shopping basket. 12.4 The voucher code must be entered exactly as it is stated on receipt. 12.5 Voucher codes are given the validity period stated when issued. 12.6 Only one voucher code may be used per purchase. 12.7 A voucher code may be given as a percentage discount on a purchase, a discount on a certain amount of money or free delivery. 12.8.
Exchange of information 13.1 The Seller shall send all notices to the email address specified in the Buyer's registration form. 13.2 The Buyer shall send all notifications and enquiries to the Online Shop via the Contact Us.
Information and content available on the website 14.1. The terms of use of the "Lauvas Tēja" online shop state that the information and content available on this website, including but not limited to trademarks, logos, service marks, text, graphics, button icons, images, sound recordings, data compilations and software, compilation and arrangement thereof (collectively, the "Content"), is the property of SIA "LAUVAS TĒJA" and is protected by the laws of the Republic of Latvia and other international laws relating to the protection of intellectual property, including laws governing copyright and trademarks. No use of our trademarks in any form, for any purpose, is permitted without express written permission.
Final provisions 15.1 The relationship arising out of these Terms shall be governed by the laws of the Republic of Latvia. 15.2 Any and all disputes arising out of the performance of these Terms shall be settled by negotiation. In the event of failure to negotiate, disputes shall be settled in accordance with the procedures specified in the legislation of the Republic of Latvia.
